Our Commitment to Privacy
Your privacy is important and essential to us. To protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. The current policy will be available from our homepage.
Why This Policy and Your Agreement
What We Collect
We collect information which you volunteer when accessing or using our Content, or otherwise transact with us, including your name, mailing address, email address, telephone numbers, account registration, payment information (e.g., credit card number and billing address) and other electronic data.
When you access the Content, our servers automatically receive and record information from your browser including your IP address, device type, operating system, unique device identification numbers, browser type, broad geographic location, the date and time of use of our services, the date and time of an event on your system, system logs, technical attributes about the device and cookie information.
We use this information to provide technical support, security services, to communicate with you about our products and services or related topics, to improve our products and services and to facilitate administrative tasks such as billing and payment receipt.
We use non-identifying and aggregate information to better design our services but we do not disclose anything that could be used to individually identify you.
We do not sell, rent or trade any collected information to third parties for their promotional use. We may share collected data or information with third party partners that are sub-contracted by us to work on our behalf to service your account. These companies are only authorized to use your information as necessary to provide these services to you.
Compliance with Law
We may disclose collected information as necessary to comply with law or law enforcement officials, such as in response to a validly issued court order, subpoena or warrant.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, TylerTech has put in place physical, electronic, and managerial controls which exceed industry standards.
We will retain data or information we collect from you for as long as needed to provide services to you. We may also retain this information to comply with our legal obligations, resolve disputes, or enforce our Agreements.
How You Can Access or Correct Your Information
You can inquire about your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error(s).
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access and making corrections.